REFUND POLICY
Last Updated: July 23, 2026
At Better Thinking. Better Living., every offer is built with care, and this policy is built the same way. Read it before you purchase so there are no surprises later.
Digital Products & Downloads
Digital products and downloads are non-refundable once delivered. These are yours the moment you get access, so there's nothing to return.
Group Experiences
Group experiences, including cohorts and community-based programs, open a short window before things get underway. If you change your mind, send written notice to [email protected] before the second week's content or session is released, and we'll issue a refund. Once that second week opens, the enrollment is final.
This window exists so you have real room to check the fit, not so it becomes a habit. One honest look, one decision, then we move forward together.
1:1 Coaching
Coaching works differently, because you already did the fit-check before you paid. Every coaching engagement begins with a discovery call, so by the time an invoice goes out, you've already had a real conversation about whether this is right for you. For that reason, coaching fees are non-refundable once purchased.
What is flexible is your calendar. Sessions can be rescheduled or cancelled with at least 24 to 48 hours notice. Cancellations inside that window, or sessions missed altogether, count as used.
Memberships & Subscriptions
Memberships and subscriptions are non-refundable. You're welcome to cancel future billing at any time, but past payments are not returned.
Live & Virtual Events, Workshops
Tickets and registration fees for live or virtual events and workshops are non-refundable. A seat held on your behalf carries real cost whether or not you attend. These events will also usually include a recorded replay for you to experience.
Trials, Deposits & Payment Plans
Trials, deposits, and payments made under a payment plan are non-refundable. Enrolling in a payment plan is a commitment to the full program price, not a trial run.
Why We Hold This Line
I don't sell physical products. Everything here is digital, experiential, or service-based, delivered the moment you say yes or reserved specifically for you. Once that happens, it can't be undone or resold.
There's a second reason, and it matters more. Choosing to invest in your own growth, your identity, your next chapter, is a real decision. It's easy to second-guess it a week later when life gets loud. This policy is part of how I honor the decision you already made when you said yes to yourself.
Responsibility for Results
I am proud of the depth and care built into everything I offer, and results are never guaranteed. What you take from any program or coaching engagement depends on your own effort, engagement, and circumstances. By purchasing, you're agreeing that how you use what's provided is on you.
Questions Before You Purchase
Ask first. I would rather answer a question today than process a regret later. Email [email protected] and I will respond within 48 hours.
By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.
BETTER THINKING. BETTER LIVING.
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